I posed this question today to many of my social engagement friends:  Do you have a comment policy on your website?

There are a range of arguments that can be made for and against, and I heard many of them throughout the day.  

A comments policy for your website?

My friend from Boston and one of the advisers and speakers at the upcoming Modern Media Man Summit in Atlanta next month, CC Chapman, from Digital Dads, was one of the first ones to respond.  He was direct and to the point: “I don’t see the point of it, but to each their own.”

Houston’s Janette Fuller tweeted back this response:  “@daddyclaxton I am tickled pink to get any comment at all on my blog ~ I just delete the spam.”

My  dear friend from my EA SPORTS Active very active days, Kathryn Peck, the community manager for EASA, wrote back the following answer about their corporate site:  “You do have to register to post in the forums. More than anything, we get spam. Some of the forums (not EASA) have to remove rude and inappropriate comments, but this isn’t something that we typically have to deal with on the EASA forums. We’re fortunate that way.”

She recommended that if you’re going to have a comment policy on your site, that you “should have a simple policy – not something too complicated, but just some guidelines on what’s acceptable. “

She noted that in a product line like EA SPORTS Active, they really haven’t had too many issues with comments.  And just as importantly, she said, “If someone does get out of line, other people in the forum tend to say something and help each other out.”

The next person I heard from was the Wild Woman herself, Julie Maloney, aka, MomSpective on Twitter and the wonder woman who has lost almost 100 pounds using Wii fitness programs.  She said she doesn’t have a public comments policy, but said, “Because I like control and it’s my site, I get to say who I approve.  :)” She said moderates all comments to ensure nothing gets out of line.

And then over on Facebook tonight I heard from FamilyonBikes Vogel, she said their privacy policy is right out in the open on their pages.  It reads:  “We welcome all comments, regardless of your point of view. All we ask is that you keep your comments appropriate for our family audience and that you include your real name and email address.”

The Reason I Ask

There’s a thread working its way through the comments section here on DaddyClaxton and I’m not quite sure how to address it.  I won’t tell you where it is, you’ll just have to look on your own, plus I’ve had issues with it in another way recently.  Because of that, I’ve put everything into moderation mode now.  No comments post unless I approve them first.

So what’s your policy on comments on your site?  I’m sure all of us would like to hear.




  1. Ian from CommentFlock

    I think a good comment policy does 2 things (1) protects the site from malicious users and (2) still encourages users to post. You have to walk a fine line with whatever your policy is going to be.

    Another thing… don’t make it too hard to post a comment – sounds simple but I’ve come across many site that make me register for an account just to post a comment. Crazy!

    Cheers!
    Ian

  2. Mr. Blue

    For me it’s basic info plus captcha, seems to keep the riff raff down but then again my readers are few and far between. I NEVER comment somewhere where i have to register.

  3. Jack

    A blog without comments can’t really be called a blog. I nuke the spam and hate speech- but aside from that most things are allowed to post.


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